My husband and I are so happy about the service by Jeffrey leMasters and other staff at Big Island Motors. Jeffrey has given us a good service and we are happy with the car we purchased there. Thank you!
Today I met Steve at Dealership regarding Subaru Crosstrek for test drive, he was really helpful and knowledgeable. We need few days to decide and when we do he is our man! Thank you Steve!
A great buying experience. Myya was incredibly informative and helpful. Took us on several test rides and was very patient and helpful as we narrowed down the model we wanted. Very responsive after we bought the car and had some minor follow-up questions as well. Highly recommend.
I looked for 2 months for super clean used cars on Kona side (10k to 14k price range)- very disappointing- BIM Hilo had more nice, clean used vehicles in stock than I had seen in months of looking in Kona. Ended up buying new for just a little more but there were some exceptional used cars that made it a close decision- excellent and quick buying experience. Johnathan and Yasu were thorough and detail oriented, even texting specific pics of vehicles that interested me before making the drive over. Would definitely recommend.
Great customer service. In and out quickly for car service, car was ready when promised.
The staff at Big Island Motors are great...always ready to help!
Best experience ever at a dealership! Minutes after arriving, salesman Yasou Ruddle-Miyamoto asked if we needed help. He quickly understood what I was looking for and what my budget was. He showed me a car that had just been traded in that week- was exactly what I was looking for and in my price range. Paperwork was a snap, and they were flexible in the negotions. When I got home, I noticed there were some parts of the interior that needed to be deep cleaned and contacted Yasou by email. I immediately got a response from him and he told ...
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