Customer Testimonials
Good for me that is. Nice cars. Good service. Friendly.hospitality.it's between me and them! Aloha!!!
Jonathan in Hilo is a great salesman, although I havent bought a car yet jonathan was very helpful and I appreciated his patience, lack of pressure, and how he listened to what my situation was and did his best to find all of the options that would fit into it. He gave me a great perspective on buying a car.
I purchased my first Subaru Forester in 2017 from Spencer Southwell. I love my car and to this day when I go in for routine auto maintenance Spencer is still looking out for me - he is the BEST!! Karen K
I just recently went to see Randall and drove home in a brand new Hyundai Sonata. I needed a reliable car after my Hyundai Accent of 8 years gave up on me. Randall did a great job of helping me get into my new car. I'm very happy and greatful to Randall and the staff of big Island Motors. Randall did a great job twice in getting me into a new car . Thank you Randall for doing an extraordinary job. Because of you, I will always return back to big island Motors when I need a reliable vehicle.
This is an excellent and ethical dealership with a wonderful sales team. My experience was a little unusual. I moved to Hawaii recently, and when my family and I arrived at the Airport, we found that the car rental place would not honor our reservation and we were unable to get a taxi, because taxi drivers did not want my two year old and a car seat (which we had) in their car. We worked through options for quite a while when I finally thought to call a used car dealership. I called Big Island Motors in Kona, and Myya came in to save the day. She not only came to the Airport to take me to the dealership, but also stayed two hours late. In addition to all that, she gave me a very fair deal on the car I purchased, and checked in on my family and I to make sure we were doing well. We had such a good experience that we called Myya when we were ready to purchase my wife's car, and she sold us her car at a fair price as well. The cars we purchased were highly rated, and after driving our cars for over a month and taking them for inspection at a mechanic, I can say they seem to be very reliable and well maintained. I absolutely recommend this dealership and Myya to anyone who is considering purchasing a new or used car on the Big Island.
This is an excellent and ethical dealership with a wonderful sales team.My experience was a little unusual. I moved to Hawaii recently, and when my family and I arrived at the Airport, we found that the car rental place would not honor our reservation and we were unable to get a taxi, because taxi drivers did not want my two year old and a car seat (which we had) in their car. We worked through options for quite a while when I finally thought to call a used car dealership.I called Big Island Motors in Kona, and Myya came in to save the day. She not only came to the Airport to take me to the dealership, but also stayed two hours late. In addition to all that, she gave me a very fair deal on the car I purchased, and checked in on my family and I to make sure we were doing well. We had such a good experience that we called Myya when we were ready to purchase my wife's car, and she sold us her car at a fair price as well. The cars we purchased were highly rated, and after driving our cars for over a month and taking them for inspection at a mechanic, I can say they seem to be very reliable and well maintained. I absolutely recommend this dealership and Myya to anyone who is considering purchasing a new or used car on the Big Island.
Our sales rep Spencer took great care of us and made the process of trading in my old car and getting into a new Subaru quick and painless. He knew the vehicle inside and out and he was a pleasure to talk to and work with.
Randall showed amazing customer service, would definitely recommend them when buying a brand new or new used car. They went and got me better than was advertised.
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